Shipping policy

At Shobah, we deliver all over Bangladesh, with Cash on Delivery available on every order.

1. Delivery Charges

  • Inside Chattogram city: ৳60
  • Dhaka and all other areas: ৳100
  • Orders of ৳1,500 or more: Free delivery

The delivery charge is shown at checkout before you confirm your order.

2. Delivery Time

  • Inside Chattogram & Dhaka: 1–2 working days
  • All other areas: 3–5 working days

Orders are processed within a day after confirmation. Delivery times may be longer during holidays, bad weather, strikes or other events outside our control.

3. Order Confirmation

After you place an order, our team may call or message you to confirm it before it is shipped. Please make sure your name, phone number and full address are correct.

4. Cash on Delivery

Pay in cash when your parcel arrives. Please check your parcel before paying. If anything is damaged or wrong, see our Refund policy.

5. Courier Partner

We ship with Pathao Courier.

6. Failed or Refused Delivery

If a delivery fails because the address or phone number is wrong, or the recipient is unavailable or refuses the parcel, the order may be cancelled. Re-delivery may need an extra delivery charge.

7. Contact Us

Shobah
Beauty, thoughtfully curated.